Frequently Asked Questions

Below are some questions we receive on a regular basis. If you do not see the answer to your question below do not hesitate to call or email us at any of our locations.

What Insurances do you Accept? I have supplemental insurance do you accept that as well?

We accept most major insurance providers. If you do not see yours listed on our site, please give us a call as this does change.
Accepted Insurances List
If you do have a secondary or supplemental insurance please call our office to work out the details of your coverage.

What are your Hours of Operation?
Hours of operation are as follows:

Mon - Thurs 8:00am until 8:00 pm
Friday 8:00am until 2:00pm
Saturday & Sunday CLOSED

Where are your Clinics Located? How can I reach you?
We have a clinics located in Chantilly & Lorton, Va. You can find directions and address information on our Locations tab or
Click this Link....
Do I need a Doctors prescription / Referral to see a Therapist?
You do not need a Doctors prescription to be seen by a Physical Therapist, but Virginia direct access law limits the visits you have before you are required to see a Physician.
Please check with your Health Insurance Providers web site or representative to see if your plan requires you to have a referral from your primary care physician before seeing a specialist like a physical therapist.
What if I need to reschedule or cancel my appointment?
If you are more than 15 minutes late for your scheduled appointment it may be necessary to reschedule your visit so that we do not inconvenience our other patients.

We do understand that schedules change so please notify us a minimum of 24 hours in advance if you are unable to keep your appointment. This will allow us to accommodate those who may need care that day.
There is a $30 charge for ALL NO SHOW or NO CALL visits.
What is Maitland and how will it affect my treatment?
The Maitland Approach is a World-Renowned, highly effective, gentle approach to the management of neuromuskuloskeletal conditions. The approach was pioneered in the 1950s by the legendary Australian Physiotherapist Geoffrey Maitland, and has continued to evolve over the years with groundbreaking concepts such as Irritability, Neurodynamics, Combined Movements, Stabilization Training, and Advanced Clinical Reasoning with supporting EBM research. Geoffrey Maitland's approach is considered one of the cornerstones of modern manual therapy.
Do you provide transportation or validate parking?
We do not provide a transportation service to our locations, but we are located near major roads with most public transportation options available.
All of our locations have ample free parking and validation is not required.
What is the difference between a Physical Therapist and a Physical Therapy Assistant?
A Physical Therapist is a person trained and certified by a state or accrediting body to design and implement physical therapy programs. Physical therapists may work within a hospital or clinic, in a school providing assistance to special education students, or as an independent practitioner. A PTA is a person who, under the supervision of a physical therapist, assists in carrying out patient treatment programs, providing treatment that improves mobility, relieves pain, and prevents or lessens physical disabilities of patients. An assistant usually has an associate's degree and in the state of Virginia is licensed.
If I have questions about my home exercises / rehabilitation who do I call?
After you leave if you have additional questions or need clarification on any of your therapists instructions, please feel free to call our clinics.
We will try to get your treating therapist on the phone, if not all of our staff is very qualified to answer your questions.
Is your question not listed?
Ask us your Question.